A Study on Mediator Effect of The Reverse Logistics Activities on Performance
Yükleniyor...
Tarih
2015
Dergi Başlığı
Dergi ISSN
Cilt Başlığı
Yayıncı
Erişim Hakkı
info:eu-repo/semantics/openAccess
Attribution-NonCommercial-NoDerivs 3.0 United States
Attribution-NonCommercial-NoDerivs 3.0 United States
Özet
The value attributed to reverse logistics performance in organisations is likely to affect market performance positively. Being one of the first attempts to question this proposition, we distinguished some internal and external factors that affect the reverse logistics performance and examined in the light of market performance of most of the largest firms in Turkey. General findings suggested that perceptions of the executives of the firm with regard to the internal applications and the external factors we selected were directly proportional to the performance of the reverse logistics applications of the firm. Our research highlighted the competitiveness achieved by the support of the top management of the firm for the reverse logistics applications. Results indicate that firm’s increasing profit margin affected the reverse logistics performance in a significant and positive manner. Another finding of our research was neither the internal factors nor the external factors, except for the reverse logistics performance, directly affect the organizational performance. As for practical implications, managers were recommended to identify which aspects of reverse logistics factors could be taken as core competencies by the descriptive information obtained
Açıklama
Anahtar Kelimeler
Mediator effect, Logistics
Kaynak
The Journal of American Academy of Business
WoS Q Değeri
Scopus Q Değeri
Cilt
20
Sayı
2
